Refund policy

All Sales Are Final

At JaxCreed Learning, we take great care in ensuring the quality of our products and the accuracy of your order. Please note that all sales are final, and we do not accept returns, exchanges, or offer refunds or store credit. We encourage you to carefully review all product descriptions before completing your purchase.

Order Issues: Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or not what you ordered, please contact us within 48 hours of delivery at orders@jaxcreedlearning.com with the subject line:
"Incorrect or Damaged Order".

Be sure to include:

• Your order number

• Your full name

• A clear description of the issue

• Photos of the item and packaging (if applicable)

We will review your request, and if approved, provide instructions for returning the item. To be eligible for a replacement:

• The item must be unused, unopened, and in original condition

• A valid proof of purchase must be provided

Please note: Replacements are offered at the discretion of management, and we reserve the right to decline any return or exchange request that does not meet our criteria.

We appreciate your understanding and support.